James Chiu, the co-founder and president of Mandarin, who transformed a modest Brampton eatery into the most popular all-you-can-eat Chinese buffet chain in Ontario, has passed away.
Chiu succumbed to pulmonary fibrosis on Wednesday at the age of 78, just a few days after celebrating his birthday, as confirmed by his family.
His family expressed in an online tribute that Chiu maintained a positive and grateful outlook until his peaceful departure.
‘An Esteemed Figure in the Culinary Scene’
Describing him as an esteemed figure in the culinary world, Mandarin paid tribute to Chiu in a social media post.
“James has left an enduring legacy in the hospitality sector,” the post read. “His commitment to exceptional cuisine and sincere customer service will continue to inspire future generations.”
Chiu and his family immigrated to Montreal from Taiwan in 1963. Following his business studies at Concordia University, he ventured into the restaurant business by establishing his first establishment, Sweet `N Sour.
“What started as a means of survival evolved into a lifelong passion for hospitality,” reflected his family.
In 1979, Chiu relocated to Ontario with his wife and daughter. Alongside his brother George, sister-in-law Diana, and friend K.C. Chang, he acquired a small Chinese restaurant in Brampton known as Mandarin.
Initially offering only à la carte, takeout, and delivery services, the restaurant gradually expanded in the 1980s to accommodate the increasing demand, eventually transitioning to a buffet format.
Renowned for its blue sky murals, distinctive panda-themed promotions, and lengthy queues for complimentary Canada Day meals, the buffet chain currently boasts 29 outlets across Ontario, employing over 3,000 individuals.
The restaurant franchise also highlighted Chiu’s and the Mandarin team’s charitable endeavors, such as student scholarships and community support, spanning four decades.
“Through his teachings and exemplary leadership, [Chiu] instilled in his family the virtues of hard work, perseverance, and fortitude,” the online tribute emphasized.
Throughout his career, Chiu received numerous accolades, including the Queen Elizabeth II Diamond Jubilee Medal Award and a lifetime achievement award from the City of Brampton.
He is survived by his wife, three children, and seven grandchildren, according to the tribute.
Remembered for his humor, wisdom, and warmth, Chiu’s family described him as having lived a “rich and vibrant life.”
“The world has bid farewell to a dedicated advocate for people and community,” the tribute concluded.