The Toronto Blue Jays have resolved a ticket management problem caused by an Amazon cloud service outage prior to Game 7 of the American League Division Championship Series on Monday. The team updated on X, previously known as Twitter, stating that services are returning to normal, with extra staff present at the game to aid with any remaining ticket issues. Ticketmaster, a primary ticket vendor for Jays tickets, was impacted by the outage, as highlighted on the team’s social media channels.
The Blue Jays are actively collaborating with both parties to swiftly resolve the issue and will provide further updates in the upcoming hours. Amazon Web Services (AWS) offers data storage, computing power, and various digital services to organizations, governments, and individuals. The AWS outage, which started early Monday, disrupted numerous websites, including popular apps such as Snapchat and Reddit. The exact cause of the problem is still being investigated.
The outage, lasting approximately three hours, was pinpointed by AWS to its US-EAST-1 Region, recognized as Northern Virginia on the company’s official website. If the Blue Jays emerge victorious in Monday’s game against Seattle, they will advance to face the Dodgers in the World Series. Blue Jays tickets for the World Series are anticipated to go on sale on Tuesday at 10 a.m. ET on the team’s official website.